xo, hope

This corner of the website is very important to our owner and founder Hope, as blogging was a huge stepping stone to where she is today. Enjoy our various content about social media, entrepreneurship, and more personal topics from hope.

the full post

If you haven’t yet bought into social media for business, I’m hoping this simple story will change your mind. If you don’t use social media to promote your products and services, the very least you can do is provide stellar customer service and ensure your buyers have a fantastic experience with your brand.

business, marketing

March 6, 2018

How to provide stellar customer service on social media

the full post

Check out the social pages of any major restaurant, clothing store, or service-related company, and you’re bound to find negative comments and reviews. Before you say, “Can’t I just delete them from the page and pretend they never happened?”… let’s take a step back.


November 29, 2017

How to use negative comments and reviews to your advantage

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